Etiquette/Attire
Come as you are. It doesn’t matter if you come in black tie or blue jeans, or whether you subscribe to every series or are trying out live, orchestral music for the first time. To get the most out of your experience, we recommend that you try to take your seat at least 10-20 minutes before the concert starts; you wouldn’t want to miss the opening notes of Beethoven’s Fifth Symphony or the roar of the audience when Carolyn Kuan takes the stage! During the concert, we won’t be upset if you clap in between movements, and we will love it if you act upon your urge to stand up and cheer at the end of a performance you’ve enjoyed.
Accessibility
All HSO venues are ADA compliant.
If you or a member of your party has any mobility or other special needs, please let us know so we can help you plan your concert attendance.
The HSO performs in facilities with elevators, ramps, special reserved seating, and removable seating. These facilities also have dedicated parking for persons with a State Handicapped Parking Permit.
At The Bushnell Center for the Performing Arts there is also valet parking available. For information about the valet parking, please contact The Bushnell at 860.987.6059.
The Bushnell is also equipped with an Infra-red Listening System (ILS). Headphones are available at Customer Relations at The Bushnell to assist with sound amplification and clarity. There is no charge, however a $2 donation is appreciated; a driver’s license or other form of ID must also be presented.
Help us help you by letting us know about any special needs you may have. For more information, please call HSO Ticket Services at 860.244.2999, Monday-Friday, 9am-5pm.
Late Seating Policy
Common courtesy and concert etiquette require that there be no seating while music is being played.
Our concerts start at the time indicated on your tickets. Ticket holders who arrive after the entrance of the concertmaster will be seated at the discretion of Hartford Symphony staff, and only during appropriate pauses in the program. In some cases, HSO staff may permit latecomers to stand in the back of the hall until the first late seating opportunity.
For concerts at The Bushnell Center for the Performing Arts, latecomers may watch and listen to the program on The Bushnell’s lobby televisions while waiting for the appropriate break in the program.
Enjoy your Hartford Symphony concert!